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TRUST THE EXPERTS, WE HAVE OVER 35 YEARS REMOTE INDUSTRY EXPERIENCE

54 Jindabyne Circuit
Forest Lake Qld 4078
ABN 93 312 205 573
REMOTE FELLA PTY LTD Trading As Retro Remotes

WARNING - Remotes contain small batteries that can kill if ingested by small children. Never give a child your car keys to suck on as this will poison your child & water damage your remote. Neither are covered by our warranty,
TERMS & CONDITIONS

FREE DELIVERY
is normally dispatched the same working day either by FASTWAY COURIER, EXPRESS POST or SIGN ON DELIVERY PARCEL POST depending on where you are, order value & if a PO BOX address.  Our dispatch cut off time is 3:00pm Brisbane Time - Monday to Friday.  FASTWAY COURIERS quote 1 to 2 working days for most east coast destinations - 4-6 working days for SA & WA.. AUSTRALIA POST advertises EXPRESS POST as being overnight to most Capitol Cities listed - SIGN ON DELIVERY POST is 2nd CLASS & takes 3-6 working days to QLD, NSW, ACT, VIC & SA or 6-10 working days to WA, TAS & NT. 

CONFORMATION OF ORDER & DISPATCH DETAILS, in addition to the info supplied by PayPal - we will send you the items TRACKING number & web site plus a TAX INVOICE - to your nominated email address.  If sent by FASTWAY you will receive update EMAILS of your items progress. It is up to you to be pro-active in the delivery of each item, monitor the provided tracking sites for progress reports.

SCANNING tracking numbers is a manual process, sometimes carrier staff miss items.  While it is unusual it does happen - we have no control over the delivery process or the carriers procedures. Ordering any product is deemed to be acceptance of both the freight carrier & our "Terms & Conditions"  -  we accept NO LIABILITY for any items delayed or lost in transit other than any insurance coverage included in the FASTWAY service. If you need your item FASTER, click on "CONTINUE SHOPPING" in the CART summary page to add the EXPRESS POST UPGRADE for next working day delivery to major cities listed on the AUSTRALIA POST website. EXPRESS POST is left at your door - no signature is obtained, so there is NO proof of delivery.
 
WARRANTY is 24 Months from invoice date - if you need to return an article - enclose a COPY of our TAX INVOICE plus a short note, We will replace or repair as needed & return. PLEASE NOTE :- Batteries, physical or water damage to the item are not covered. 
 
100% MONEY BACK guarantee is valid for 30 days from invoice date.

RETURNING ITEMS - In all cases buyer pays return freight. Our return address is detailed on our TAX INVOICE & our email signature.  To ensure a speedy refund - please advise us of the return TRACKING NUMBER by email ASAP.  Your item will be sent well protected from the delivery process, we expect it to be returned in the same way.  Damaging or defacing the remote or failure to adequately protect the item in transit, will result in voiding our contract.  A once only $9.95 restocking fee is levied on all refunds.

RETRO REMOTES is not responsible for the design or coding procedures of any device sold.  Mostly pairing is simple if you follow the makers coding info. We provide many varied coding videos (by others) on each product page and will give you phone support.  In some cases you may have to employ a third party to code them if you are unsuccessful.

TRADEMARKS, IMAGES & VIDEOS - All pictures & trade names contained within our listings are for illustration purposes only.  At no time are we suggesting we represent any other organisation or offer endorsement in any way.   Prices subject to change without notice. We reserve the right to substitute product of equal or greater value. 

LEGAL STUFF

1. Disclaimer

   1.1 Under no circumstances is the RETRO - REMOTES website liable for loss of profits, whether direct or indirect or any indirect or consequential damage whatsoever suffered by you.

   1.2 If the RETRO - REMOTES  website fails to supply services or goods offered by the RETRO - REMOTES website, The RETRO - REMOTES website's liability is limited to supplying the services or goods again or if the RETRO - REMOTES website does not supply the services or goods again - the payment of the cost of having the goods or services supplied again.

1.3 The RETRO - REMOTES website does not warrant expressly or imply that your access to and use of the Site, or any other website linked to this Site will be uninterrupted or error free.

1.4 The RETRO - REMOTES website does not warrant, expressly or implicitly that any defects will be corrected or that the Site (or any website linked to this Site) or the server which stores and transmits content to you are free of viruses or any other harmful components.

2. Limitation of Liability

   2.1 To the extent permitted by law, in no circumstances (including negligence) will the RETRO - REMOTES website, our officers, employees, advisers, partners, agents or suppliers, or any of our licensors, related companies and affiliates or their officers, employees, advisers, partners, agents or suppliers, be liable for any damages that result from:

     2.1.1 any of your information or text appearing on the Site;

     2.1.2 your reliance on the Site; or the use of or access to, or the inability to use or access the Site, or the loss of any data; or

   2.2 This limitation of liability extends to our licensors, related companies and affiliates and each of our or their officers, employees, advisers, partners, agents, suppliers, individually or jointly.

3. Intellectual Property

   3.1 The scripts (computer code that comprise this website) are copyright and may not be downloaded, copied or otherwise stored unless in their original format with the full written approval of the webmaster. Contact details can be found above.

4. Your Use of the Site

   4.1 This Site is available only for your personal use. You may:

     4.1.1 print copies of the Content and store associated files on your own computer for the purposes of using this Site and the services provided on this Site; and

     4.1.2 reference hypertext documents on this server from your own documents.

     4.1.3 print, copy and distribute the information on this site pursuant with these terms of use.

   4.2 You must not:

     4.2.1 use the Site in any manner or for any purpose which is unlawful or in any manner which violates any right of the RETRO - REMOTES  website or which is prohibited by the Terms and Conditions.

5. Links

The RETRO - REMOTES website disclaims all warranties with regard to the content of or otherwise relating to other web sites or resources linked in any way to this Site. Any links to a third party site are provided for convenience only. The RETRO - REMOTES website is not responsible for and makes no representations concerning the condition and content of, or products offered at the third party site. A link does not indicate, expressly or implicitly, that the RETRO - REMOTES website endorses the site or the products or services offered there. Your access to any linked site and use of any products or services offered there is at your own risk.

6. No Legal Advice or Business Advice

The data and information contained on this Site are for your general information only and are not intended to be a substitute for legal advice.

7. Other

By using this Site, you are acknowledging your consent to the above Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this Site. Ordering any product is acceptance of the terms & conditions of the items carrier - AUSTRALIA POST or FASTWAY COURIERS.
8. Trademarks

All trademarks and copy rights remain the property of their respective owners. All pictures & trade names contained within our listings are for illustration purposes only. At no time are we pertaining to represent any organisation or endorsement in any manner. All prices and discounts quoted refer to the original suggested RRP.